Frequently Asked Questions
Custom Orders
At InQuettablecakesLLC, we believe every sweet moment deserves a unique touch. Whether you’re celebrating a birthday, wedding, baby shower, corporate event, or just want something extra special — we’re here to bring your vision to life.
Here’s how to place a custom order:
1. Submit a Request:
Fill out our [custom order form] (or contact us at InQuettablecakesLLC@outlook.com) with details about your event, theme, flavors, and any design inspiration.
2. Personalized Consultation:
We’ll reach out to confirm your request, discuss design ideas, flavor options, and provide a quote.
3. Secure Your Date:
A non-refundable deposit is required to confirm your booking. The remaining balance is due before pickup or delivery.
Custom Options Include:
• Signature Cakes (tiered, character, or sculpted)
• Cupcakes (standard or mini)
• Cake Jars or Push Pops
• Treat Boxes brownies, , and more)
• Corporate & Event Treats with logo customization
✨ We bake everything fresh, with love in every cup!
Non-Refundable & Final Sale Policy
Thank you for choosing [InQuettablecakesLLC]! We are committed to providing high-quality cakes and desserts made with care and attention to detail. Please review our policy regarding refunds and final sales:
All Sales Are Final
Due to the custom nature of our products, all sales are final. Once an order is placed and payment is processed, it cannot be canceled, refunded, or returned.
Non-Refundable Items
All items sold, including but not limited to:
• Custom cakes
• Cupcakes
• Cookies
• Dessert table items
• Any specialty or made-to-order items
are non-refundable. This includes deposits, retainers, and full payments.
Order Changes & Cancellations
We understand plans can change. If you need to make changes to your order, please contact us as soon as possible. While we will do our best to accommodate reasonable changes, we cannot guarantee changes can be made once production has started or within 5 days of the scheduled pickup/delivery.
If you cancel your order:
• 50 deposit is non-refundable.
• Any payments made will not be refunded but may be credited toward a future order at our discretion, depending on the timing and circumstances.
Pick-Up & Delivery Responsibility
Once the product leaves our premises (whether picked up or delivered), we are no longer responsible for any damage that may occur. Please transport and store your items with care.
⸻
Thank You for Choosing InQuettablecakesLLC!
On behalf of the entire team at InQuettablecakesLLC, we want to extend our heartfelt thanks for allowing us to be a part of your special day. It was an absolute pleasure creating something sweet and memorable just for you.
Your trust in us means the world, and we’re truly honored to have been chosen to help celebrate such an important occasion. We hope the flavors brought joy, and the experience exceeded your expectations!
We look forward to the opportunity to serve you again in the future.
With love and gratitude,
The InQuettablecakesLLC Team
“Where there’s love in every cup”
Payments
At InQuettablecakesLLC, we make the payment process simple and secure so you can focus on the sweet moments ahead.
Accepted Payment Methods:
• Credit/Debit Cards
• Apple Pay
• Zelle
• Square Payment Links (sent via invoice or email)
Payment Policy:
• A non-refundable deposit is required to secure all custom orders.
• The remaining balance must be paid in full no later than 48 hours before pickup or delivery.
• Orders not paid in full by the deadline may be canceled.
• For last-minute orders (less than 3 days notice), full payment is required upfront.
Need a payment plan?
Ask us about flexible payment options for large orders
Delivery & Pick-Up
We offer convenient options to get your sweet treats where they need to be — fresh, on time, and beautifully packaged.
Pick-Up Information:
• Pick-up is available by appointment only in Columbia, SC.
• Exact location details will be shared after your order is confirmed.
• Please arrive on time — we allot a 15-minute grace period.
• If you’re running late, kindly notify us as soon as possible.
Delivery Services:
• Delivery is available within Columbia, SC and surrounding areas.
• Delivery fees start at $10 and may vary based on distance and order size.
• We recommend delivery for tiered cakes or large custom orders to ensure safe transportation.
Important Notes:
• Delivery and pick-up times must be confirmed at least 48 hours in advance.
• Once an order leaves our hands, we are not responsible for any damages during self-transport.
• Please make sure your vehicle is clean, flat, and cool for safe cake transportation.
✨ Let us bring the sweetness to you — or stop by and
What We Offer
At InQuettablecakesLLC, we specialize in creating delicious, made-from-scratch desserts that turn your sweetest moments into unforgettable memories. Whether it’s a celebration, a corporate event, or just because — we’ve got something special for you.
🎂 Custom Cakes
• Birthday Cakes
• Wedding & Engagement Cakes
• Gender Reveal & Baby Shower Cakes
• Graduation & Retirement Cakes
• Character, Themed & Tiered Designs
🧁 Cupcakes
• Classic & Custom Flavors
• Buttercream or Whipped Toppings
• Mini or Jumbo Sizes Available
• Personalized Toppers & Themes
🍰 Dessert Tables & Treat Boxes
• Cake Jars & Push Pops
• Chocolate-Covered Strawberries
• Cookies, Brownies & Dipped Pretzels
• Mini Cheesecakes & More
🛍️ Event Services
• Corporate Orders with Logo Branding
• Vendor Events & Pop-Ups
• Party Favors & Bulk Orders
• Holiday Pre-Orders & Gift Sets
💕 Why Choose Us?
Every treat is baked with care, creativity, and quality — because at InQuettablecakesLLC, there’s love in every cup
InQuettableCakesLLC does not offer fondant. All cakes are decorated using buttercream only