In the event that you need to cancel, postpone or reschedule your order & Infinite Sweets is notified less than 2 weeks in advance, we will honor your deposit and/or full payment made as a dessert credit up to 1 year. Postpone: to put off an event with date unknown. Reschedule: to schedule again with a new time & date set. You are welcome to use your dessert credit for any order placed within 1 year of invoice sent. Rescheduling is subject to Infinite Sweets calendar & availability.

RETAINER A $50 non-refundable retainer is due within 24 hours of the invoice being sent in order to secure the order date. Orders will not be confirmed & added to Infinite Sweets until the retainer is paid in order to allow all interested customers a chance to book. You order will be cancelled & your date may become unavailable in the event your retainer is not received within 24 hours. FINAL PAYMENT Final payment for your order is due no later than 24 hours before pickup or delivery and 2 weeks before for all wedding orders.

NO REFUNDS In no event shall Infinite Sweets be required to refund any payment charged for any order. As noted above, in the event you cancel the order, postpone, or reschedule, a credit will be added to your account to be used on future invoices within 1 year.

Infinite Sweets products may contain & come in contact with milk, wheat, nuts, soy & other allergens. If any of your guests have allergies, it is your responsibility to notify them of the risk & any possible allergens. Dependent upon the design, your order may contain non-toxic items such as highlight dust (typically used for drip & splatter). These products are used for enhancing decoration only & are not edible. Please email info.myinfinitesweets.com if you would like to decline this particular decoration.

Your desserts will always be packaged appropriately and secure for travel. It is best to place your desserts on a flat surface such as the floor of the car or trunk. Your desserts should never be placed on the seat of the car.

Infinite Sweets will notify you of care instructions prior to or during pickup or delivery. You are responsible for providing a level surface & suitable environment for your desserts. We strongly advice against placing your desserts outdoors or in direct sunlight. Infinite Sweets is not responsible for any damages to your order due to outside elements.

LIABILITY Infinite Sweets is not liable for any damage that may arise related to your desserts once your order has been picked up or delivered. CHANGES It is your responsibility to thoroughly review all details of your order prior to payment. If Infinite Sweets is not notified of any changes to be made prior to submitting final payment, we will assume your agreement and move forward with fulfilling the order according to the invoice details.

The serving size noted on the order form is based on personal research. Infinite Sweets is not responsible for cake serving shortage. Please review cutting chart attaching in the gallery. Cake cutting instructions will be on you cake box, as well.

Silk florals, support dowels, & any other inedible decor products are to be removed from your order prior to consumption. You acknowledge that these are not food products and may be harmful if consumed.