House Of Sweetsss 🍭

👩🏽‍🍳 HOURS OF OPERATION •MONDAY – SATURDAY ‼️ 9AM-6PM 🚗 DELIVERY POLICY •DELIVERY IS MAINLY AVAILABLE ON WEEKENDS ❗WEEKDAY DELIVERIES MAY BE AVAILABLE DEPENDING ON MY SCHEDULE (PLEASE ASK WHEN PLACING YOUR ORDER). ⚠️ SAME-DAY ORDERS •NO SAME-DAY ORDERS ARE ACCEPTED AFTER 6:00AM. 📲 PAYMENTS •DO NOT SEND PAYMENT UNTIL YOU HAVE RECEIVED AN INVOICE.

ᴀᴅᴠᴀɴᴄᴇ ɴᴏᴛɪᴄᴇ 🛒 • All orders require at least 1 day’s notice. Same-day orders may be accepted depending on availability, but are not guaranteed. • For large orders (5 items or more), please allow at least 3 day lead time. ❗️🍭 if you pick a next day order for an item that has to be completed within two or more days my website will automatically change the due date to the proper date. • If you place an order after 10:00pm my website will automatically change the due date to the proper date. • Using CashApp, PayPal, Venmo, & Apple Pay will include a $1 processing fee. NO CASH 🚫 _________________________________ ❄️ ᴛʀᴇᴀᴛ ꜱᴛᴏʀᴀɢᴇ & ᴘᴀᴄᴋᴀɢɪɴɢ • All treats must be frozen to maintain quality , it may have melting but that’s expected . All treats are frozen upon pickup & delivery so they don’t have excessive melting while you’re driving to your destination • Some not all Items are placed in ziplock bags to help prevent melting. • Depending on your order size, packaging may vary and may be placed in containers for added protection. 🍭 _________________________________ 🍓 ᴄᴜꜱᴛᴏᴍ ʙᴇʀʀɪᴇꜱ ᴘᴏʟɪᴄʏ • Any extra toppings (Turtle, Fruity Pebbles, or anything outside of standard chocolate-dipped strawberries) such as any wording ir detailed customization will include a $6 fee. • Custom strawberries/ breakable hearts must be ordered at least a week to 3 days in advance. Sales are for menu items only custom berries etc are extra and not discounted. _________________________________ 💨🛍️ ꜱᴀᴍᴇ-ᴅᴀʏ ᴏʀᴅᴇʀɪɴɢ NOT ACCEPTABLE AFTER 6AM DEPENDING ON THE AVAILABILITY ❗️ • If approved, specific pickup/delivery times may not be available (I will do my best to provide a general timeframe). • Rush orders cannot be expedited, so flexibility is appreciated. _________________________________ 💳 ᴘᴀʏᴍᴇɴᴛ ᴘᴏʟɪᴄʏ • All orders must be paid in full at the time of ordering (100% deposit). • Refunds are only issued if I cancel the order. Once I’ve already prepped or purchased ingredients for your order, a refund can’t be processed. •you’re welcome to reschedule your pickup for another date and time that works for you. • If there’s an issue with your order, it can be remade and resolved with you. Once an agreement is made on an order, pickup time, or reschedule, it cannot be changed, as arrangements have already been made. • Using CashApp, PayPal, Venmo, & Apple Pay will include a $1 processing fee. NO CASH 🚫 Thank you so much for your support and understanding 💜👩🏽‍🍳

🛍 ᴘɪᴄᴋᴜᴘ ᴘᴏʟɪᴄʏ When you choose an in-between time, I’ll send your confirmed pickup time once I begin preparing your order ⏰ To keep everything organized, I now use a pickup bin system: • Only one order will be placed in the pickup bin at a time. I will not place your order in the bin until I know you are on the way. This ensures no one else can take your order. • Please arrive on time. A 10-minute grace period is allowed. 🚗 After that, if I haven’t received notice from you, it will be considered a no-call, no-show and no refund will be issued. PICKUP TIME ENDS AT 7:30 • Orders are held for 24 hours only and must be collected the next day. Communication is essential — if you reach out in advance, I will work with you. _________________________________ 📥ᴅᴇʟɪᴠᴇʀʏ ᴘᴏʟɪᴄʏ • I will send you my ETA when I am about 5 mins away. For efficiency, I kindly ask that you come outside & grab your delivery order also I asked that you’d be patient because I can’t text and drive. I will send updates when I am closer to your address. • Apartment deliveries must provide clear directions . Sometimes addresses are misleading so, customers are required to meet outside or direct me to their exact location. Please include what you are wearing for easy identification. •You will have 5 minutes to acknowledge my arrival message before I leave your order at your doorstep. •Delivery fees are based on time & mileage.

PLEASE LIST THE (1) ❗️ FLAVOR YOU WOULD LIKE THE FLAVORS THAT I HAVE LISTED ARE THE FLAVORS I HAVE IN STOCK (IF YOU ORDER 20 CANDY GRAPES OR 30 YOU ARE ABLE TO PICK 2 FLAVORS) 🍭 NOTE: WHEN ORDERING LARGE AMOUNTS OF FRUIT OR A FULL PLATTER, POP ROCKS WILL BE AN EXTRA CHARGE SINCE THE PACKS ARE SMALL AND I HAVE TO BUY MORE TO COVER EVERYTHING EVENLY. 💗✨ PLEASE KEEP IN MIND THAT I MAY BE OUT OF A CERTAIN FLAVOR I WILL SEND YOU A MESSAGE CONCERNING THE FLAVORS I MAY OR MAY NOT HAVE . 💕

– Pickup & Delivery Due to unpredictable weather conditions in Baton Rouge, especially during flood watches, I prioritize safety for both you and myself. If severe weather (like heavy rain, thunderstorms, or flood alerts) is expected, I may delay or reschedule pickups and deliveries. 🚗 In case of bad weather, orders may be delayed for safety reasons. As ingredients are freshly purchased and orders are custom-made, refunds can't be guaranteed.🛒 If your order is affected, I’ll reach out directly and work with you to find the best alternative date/time. Thank you for your understanding , Just please be patient and min.