We require a minimum order of 12 pieces for the following items:
• Cupcakes
• Dessert Cups
• Cake Pops
• Cakesicles
You may choose up to two flavors per dozen.
2. What are the tray sizes?
• Half Tray: 12.75 x 10.38 inches
• Full Tray: 20.75 x 12.75 inches
3. How are loaf cakes sold?
Loafs are:
• Sold individually
• Available in standard sizes only
4. Do you accept custom orders?
Yes! 🎉 We love bringing your vision to life. For custom or themed orders (such as specific colors, toppers, or special designs), we’ll finalize all the details via text message to make sure everything is just right.
5. When is my order confirmed?
Your order is not confirmed until:
• You receive a confirmation email or text message, and
• We receive the required deposit (typically 50%)
👉 Final payment is due before pickup or delivery. Please make sure your balance is paid in full to avoid delays.
6. Do you offer pickup and delivery?
Yes, both are available for your convenience!
🚗 Pickup:
• The pickup address will be provided shortly before your scheduled pickup time.
📦 Delivery:
• A delivery fee applies based on distance:
• $7 for up to 5 miles
• $10 for 6–10 miles
• $12 for 11–15 miles
• $1 for each additional mile beyond 15 miles
Please inquire at the time of ordering to confirm delivery availability for your location.
7. How can I contact you with questions?
Feel free to send an email at heavenstreatsdmv@gmail.com anytime! We’ll do our best to respond promptly.