heavenonsweetss

Hello I am Heaven & I am 20 years old. I am the founder, baker, and creative heart behind Heavenonsweetss! What started as a passion for making sweet treats has grown into a thriving custom dessert business built from hard work, creativity, & sweetness. I specialize in custom cakes, chocolate dipped treats, party catering treats (baby showers, birthday parties, weddings etc.) & much more !!

Heavenonsweetss – Terms & Conditions

Thank you for choosing Heavenonsweetss! By placing an order, you agree to the following terms and conditions:

1. Ordering & Rush Orders

• All custom orders must be placed at least one (1) week in advance.

• Rush orders (less than 7 days’ notice) are subject to availability and may include an added rush fee.

• Please message us directly to confirm availability before placing a rush order.

2. Deposits & Payments

• A 30% deposit is required to secure all custom orders.

• Deposits are refundable only if the order is canceled within 72 hours of being placed. After 72 hours, deposits are non-refundable.

• Final payment is due by 9:00 AM on the pickup or delivery date.

• For custom party orders, final payment is due by 10:00 PM the night before pickup or delivery.

• No order will be completed or released without full payment.

3. Specialty Items

• Specialty items include treats like cookies, brownies, cupcakes, and other baked goods sold individually or in small quantities (not custom orders).

• All specialty items must be paid for and picked up within 48 hours of ordering.

• If you cannot pick up within 48 hours, a $10 order minimum (before delivery) is required, plus a delivery fee.

• Specialty items are subject to availability and may sell out quickly.

• Prices are subject to change depending on ingredient and supply costs.

4. Cancellation & Refunds

• Cancellations must be made at least 72 hours before the order due date to be eligible for a partial refund, only if ingredients or supplies have not yet been purchased.

• If supplies or ingredients have already been purchased, the cost will be deducted from the refund.

• No deposit refunds will be given if cake prep has already started and you cancel within 48 hours of the order due date.

• No refunds will be issued once an order is picked up or delivered.

5. Pickup & Delivery

• Pickup location is included on your invoice—please check it before your scheduled pickup.

• Local (Somerset, Nj) delivery fee starts at $5, with additional fees based on distance.

• Once a cake or treat has been picked up or delivered, Heavenonsweetss is not responsible for any damage, mishandling, or storage issues.

• Please handle your order with care and follow any storage or transportation instructions provided.

6. Allergens

• All items may contain or come into contact with common allergens such as dairy, eggs, nuts, soy, and wheat.

• Customers are responsible for informing consumers of any potential allergens.

• Heavenonsweetss is not liable for allergic reactions.

7. Design & Creative Disclaimer

• All items are handcrafted and may vary slightly in design or color from inspiration photos or previous orders.

• We reserve the right to make minor design adjustments based on availability and artistic discretion.

8. Marketing & Social Media

• Heavenonsweetss may photograph and share your order for promotional purposes.

9. Promotions & Discounts

Review Discount

• Leave a review after your order and receive 15% off your next purchase.

• Discount is applied once the review is confirmed. One review discount per order.

Referral Discount

• Refer a friend and receive 15% off your next order when they book.

• Both you and your friend must mention the referral at the time of booking to qualify.

• Discount is applied after the referred order is completed and paid. One referral discount per order.

10. Agreement

Thank you so much for ordering from Heavenonsweetss! It is my pleasure to assist you in making your special occasions truly sweet.

By placing an order, you acknowledge that you have read, understood, and agree to all terms and conditions listed above.