Frequently Asked Questions
Are you licensed and inspected?
Yes! Hearth & Home Bakery is fully licensed and inspected by the Ohio Department of Agriculture.
License #: BAH094953440
Do you accommodate allergies or dietary restrictions?
At this time, I am not an allergen-free kitchen. While I take care in preparation, cross-contamination is possible.
Orders can be placed by messaging me directly or through my order form. Orders are confirmed once payment is received.
How far in advance should I place my order?
I recommend ordering at least 2-3 weeks in advance. Availability is limited and dates fill quickly, especially for weekends.
Delivery may be available for an additional fee based on distance and availability.
Do you offer last-minute orders?
Occasionally, depending on availability. A rush fee may apply.
Can I make changes after ordering?
Minor changes may be accepted up to a certain date. Major changes are subject to availability.
Can you match a theme or inspiration photo?
Yes! I use inspiration photos as a guide, but exact replicas are not guaranteed. Every product is handmade and unique.
How long will the cake stay fresh?
Cakes are best enjoyed within 2–3 days and should be stored according to the care instructions provided.
Can you add edible images or toppers?
Yes! Customers are welcome to provide their own toppers, or I can help coordinate one.
How are your desserts packaged?
All items are individually packaged when appropriate and labeled according to state guidelines.
Do you offer wholesale or café orders?
Yes! I offer wholesale pricing for cafés and small businesses. Please contact me for availability and menus.
Do you offer dessert tables or large event orders?
Absolutely. Dessert tables are available for birthdays, showers, and events. Custom quotes provided.
What if something happens and you can’t fulfill my order?
In the rare event I’m unable to complete your order, any payments made will be fully refunded.
Do you do custom cakes and desserts?
Yes! I specialize in custom cakes, cupcakes, cookies, cake pops, and dessert tables. Design requests are welcome.
How long will my cookies stay fresh?
All sugar cookies are heat sealed and last up to 3 weeks.
