How should I store my candy fruit? Candy fruit is best enjoyed the same day! If you’re not eating right away, store in the freezer to preserve freshness for 24–48 hours. 🚫 Never refrigerate — this causes breakdown. What’s the liquid at the bottom of my container? That’s natural juice from the fresh fruit! Pineapples especially release juice when dipped in hot candy coating — it’s completely normal and honestly so yummy 😋 How do I place an order? Text us at (832) 330-4553! Same day orders must be placed by noon. We recommend ordering ahead for weekends and holidays. Do you deliver? Yes! Delivery is available within 30 minutes of South Houston starting at $5. Can I customize my order? Absolutely! Choose your fruit, flavor, coating level and toppings. Bulk and custom orders are welcome — just message us before ordering. How far in advance should I order? At least 24 hours is ideal. For party paks, large orders, and special occasions we recommend 48–72 hours advance notice. Do you require a deposit? Yes! A deposit is required to secure your order. Your order is not confirmed until the deposit is received. What is your cancellation policy? Deposits are non-refundable. If you need to reschedule, please notify us at least 24 hours in advance and and we will do our best to accommodate you. What if I don’t pick up my order on time? Our products are made fresh to order. If you are running late please text us immediately. Orders not picked up within a reasonable window may need to be remade for freshness, a remake fee may apply. Do you take same day orders? Yes! Text us by noon for same day availability. Same day orders are based on availability and are not always guaranteed. What forms of payment do you accept? We accept Cash App, Zelle, and Apple Pay. Payment is required to confirm your order. Are your products food safe? Absolutely! Fruitz Fantasy is food safe and certified. All treatz are made fresh in a clean environment with quality ingredients. ✅ Do you offer party or bulk orders? Yes! We offer Fantasy Pakz, Build-A-Pakz, and Party Pakz for groups and events. Contact us for custom pricing on large orders. Can I get candy fruit for an event or birthday? Yes! We love special occasion orders 🎉 Text us with your event date, headcount, and flavor preferences and we’ll take care of you. Do you ship? Not at this time, we are pickup and local delivery only.