We prefer at least fourteen (14) days notice for all orders, We will however endeavor, where availability permits accept short notice cakes.

If cancellation of the order is required, and you have paid your full balance, the refund policy is as follows: If the cancellation is up to one (1) month in advance of your event date, you will receive a refund, less your initial deposit and the cost of any supplies already purchased for your cake. If the cancellation is less than seven (7) days prior to your event, there will be absolutely no refunds given. Refunds will be paid within 30 days of cancellation. Please note: Any non-refunded balance may be credited toward future purchases.

Yes We Do, However Any Order Needed 48hrs or Sooner will Require a Priority Fee ranging of $25. Contact us to place your order if you need it 48hrs or sooner. Contact@FrozenEatz.Org 803.216.1584

A non-refundable deposit of 50% is required to hold your date within seven (7) days prior to pickup. Where we have delivered what is quoted and invoiced, but the Customer does not accept the finished Product, the deposit WILL NOT be refunded. The Customer can choose to pay the remainder and take the Product/s, or leave them at no extra cost. your retainer fee will hold your selected date and No other date.

At This Time, We do not offer delivery. Only Pickup.

All cakes, fillings and icings may contain, or come into contact with, soy, wheat, dairy, nuts or other allergens. It is the responsibility of the Customer to inform me prior to the confirmation of their booking of any allergy issues. It is the responsibility of the Customer to inform their guests of all allergy information and accordingly the Supplier will not be held liable for any allergic reaction resulting from consumption of the cake.

We are Located in Columbia, South Carolina