Everything Dipped by King – FAQ 1. How do I place an order? • Tap the “Place Order” and follow the prompts. • Your order is officially confirmed once payment is received. ⸻ 2. What payment methods do you accept? • Cash • Apple Pay, Zelle, or Cash App (include your name and order details in the notes) ⸻ 3. When will my order be delivered? • Deliveries run between 7:00 PM – 10:00 PM. • You’ll receive updates like: • “Leaving my house” • “En route” • “5 minutes away” • “Outside” ⸻ 4. Can I track my delivery? • Yes! Once I complete the stop before yours, you will get a link to view my live location so you can track me on the way. ⸻ 5. What if I can’t be home for delivery? • I can leave your order at a location you request. • You must notify me ahead of time if you want your order left unattended. ⸻ 6. What if I miss the delivery or pickup? • Please be outside and ready when I am 2 minutes away. • For pickups, please arrive on time or notify me if you are running late. • No refunds will be issued for missed deliveries or pickups. ⸻ 7. Can I cancel my order? • All orders are made to order. • No refunds will be given for: • Change of mind • Missed delivery or pickup • Orders left at a location by request • Late arrivals or delays caused by the customer Refunds will only be considered if the mistake was 100% made by me (wrong order or missing item). ⸻ 8. What if I need change for cash? • You must let me know before delivery if you need change. • Have cash ready to avoid delays. ⸻ 9. Can I contact you while you’re delivering? • Yes, you can text me if needed. • Please do not repeatedly call or spam messages while I’m en route — I’ll keep you updated and provide a live location link so you can track me. ⸻ 10. How do pickups work? • Provide a pickup time when placing your order. • You’ll be notified when your order is ready. • Text me 5 minutes before arrival so your order can be packaged and ready on time.