Simply browse our online shop, add your items to the cart, and complete checkout. You’ll receive an order confirmation email once your purchase is complete.
Can I change or cancel my order after placing it?
Orders begin processing quickly. If you need to make a change, please contact us within 24 hours of placing your order. Once production or shipping has started, changes may not be possible.
Do you offer shipping?
Yes! We currently ship within the United States. Shipping rates and delivery times are calculated at checkout.
How long does shipping take?
Processing time is typically 5-7 business days, not including shipping time. Delivery times may vary based on location and carrier.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking number via email.
Are your products handmade or made to order?
Many of our items are handmade and/or made to order with care. Slight variations may occur and are part of the charm of handcrafted goods
Do colors or designs vary from what’s shown online?
We do our best to accurately represent our products, but colors may vary slightly due to lighting, screen settings, or handmade details.
Do you accept returns or exchanges?
Due to the nature of our products, all sales are final unless an item arrives damaged or incorrect.
What if my item arrives damaged?
Please contact us within 48 hours of delivery with photos of the damage. We’ll be happy to assist with a replacement or resolution.
Are your food items homemade?
Yes, our food products are handcrafted in small batches. Please review ingredient lists carefully for allergens.
Do you accommodate dietary restrictions?
At this time, we do not offer substitutions for allergens. If you have concerns, feel free to reach out before ordering.
What forms of payment do you accept
We accept major credit cards and other secure payment methods offered at checkout.
Is my payment information secure?
Yes. All transactions are processed through secure, encrypted payment platforms.
How can I contact you?
You can reach us through our Contact page or by email. We typically respond within 1–2 business days.
Do you offer custom or bulk orders?
Yes! For custom requests or bulk orders, please contact us directly to discuss details and availability.
