Shop Policies – Delightfully Jai’s Custom Designs: Inspiration photos are welcome, but we don’t copy exact designs. All treats are created in my signature style, tailored to your theme. Minimums & Deposits: 2 dozen or more = 1 week’s notice + 20% non-refundable deposit 5 dozen or more = 2 weeks’ notice Work begins after deposit is received (includes shopping, design, and prep) Rush Orders: Rush orders may be accepted depending on availability. A rush fee may apply. Cancellations & Refunds: Changes allowed up to 48 hours before pickup or delivery Cancel 48+ hrs ahead = 80% refund (if paid in full) Cancel within 48 hrs = 50% refund In progress = no refund Example: For a $100 order: Cancel 3+ days out = $80 refund Cancel <48 hrs = $50 refund Already in progress = $0 refund Delivery & Setup: Free delivery within 5 miles of Inver Grove Heights, MN $1.50 per mile after that (one way) Setup available at $35/hour + decor costs (quoted) Late Pickup: Orders not picked up within 30 minutes of agreed time may incur a late fee or require rescheduling. Packaging: Individual wrapping available upon request for an extra charge. Order Confirmation: Orders are only confirmed after a verbal “yes” and a follow-up text with invoice info. Inquiries or messages do not confirm your order. Chocolate & Edible Image Note: We use premium Merckens compound chocolate — smooth and rich. Some designs use edible image sheets or colored cocoa butter — 100% edible, but not stickers. Cottage Food Law Notice: Most treats are made in a home kitchen not inspected by the Department of Health, as allowed under MN Cottage Food Law. Some items may be made in a licensed commercial kitchen. Handling & Responsibility: Once picked up or delivered, Delightfully Jai’s is not responsible for heat damage, melting, shifting, or mishandling. Treat Care Tips: Keep cool and away from sunlight Refrigerate fruit, cream, or dairy items if not served within 2 hours Don’t freeze unless advised Transport flat and stable — no laps or tilted boxes Photos & Promotion: Photos of completed orders may be used on social media. Let me know if you'd prefer your treats not be posted. Allergy Notice: Treats may contain or come in contact with nuts, dairy, soy, wheat, and other allergens. Always share allergy info when ordering.

Shop Policies – Delightfully Jai’s *CUSTOM DEIGNS: Inspiration photos are welcome, but we don’t copy exact designs. All treats are created in my signature style, tailored to your theme. *MINIMUMS AND DEPOSITS: A 20% non-refundable deposit is required to lock in ALL custom orders. Orders of 2 dozen or more need at least 1 week’s notice Orders of 5 dozen or more require 2 weeks’ notice Once your deposit is received, your order is officially in motion — that means design prep, supply runs, and early production may already be underway. *RUSH ORDERS: Rush orders may be accepted depending on availability. A rush fee may apply. *CANCELLATIONS AND REfUNDS: Changes allowed up to 48 hours before pickup or delivery Cancel 48+ hrs ahead = 80% refund (if paid in full) Cancel within 48 hrs = 50% refund In progress = no refund -Example: For a $100 order: Cancel 3+ days out = $80 refund Cancel <48 hrs = $50 refund Already in progress = $0 refund Delivery & Setup: *Free delivery within 5 miles of IGH, MN $1.50 per mile after that (one way) *Setup available starting at $35/hour + decor costs (quoted) * LATE PICKUP/DELIVERY L Orders not picked up within 30 minutes of the agreed time may incur a late fee or require rescheduling. If delivery is delayed because the customer isn’t available, an additional fee may apply for wait time or redelivery. If I’m running behind, I’ll communicate as soon as possible and do my best to make it right — whether that means waiving your delivery fee, offering a discount on a future order, or throwing in a bonus treat. *Packaging: Individual wrapping available upon request for an extra charge. *Order Confirmation: Orders are only confirmed after a verbal “yes” and a follow-up text with invoice info. Inquiries or messages do not confirm your order. Chocolate & Edible Image Note: We use premium Merckens compound chocolate — smooth and rich. Some designs use edible image sheets or colored cocoa butter — 100% edible, but not stickers. *COTTAGE FOOD LAW NOTICE: Most treats are made in a home kitchen not inspected by the Department of Health, as allowed under MN Cottage Food Law. Some items may be made in a licensed commercial kitchen. *HANDLING AND RESPONSIBLY: Once picked up or delivered, Delightfully Jai’s is not responsible for heat damage, melting, shifting, or mishandling. *TREATS CARE TIPS: Keep cool and away from sunlight Refrigerate fruit, cream, or dairy items if not served within 2 hours Don’t freeze unless advised Transport flat and stable — no laps or tilted boxes PHOTOS AND PROMOTIONS: Photos of completed orders may be used on social media. Let me know if you'd prefer your treats not be posted. *ALLERGY NOTICE: Treats may contain or come in contact with nuts, dairy, soy, wheat, and other allergens. Always share allergy info when ordering. *CUSTOM DESIGNS: Inspiration photos are welcome, but we don’t copy exact designs. All treats are created in my signature style, tailored to your theme. *MINIMUMS AND DEPOSITS: 2 dozen or more = 1 week’s notice + 20% non-refundable deposit 5 dozen or more = 2 weeks’ notice Work begins after deposit is received (includes shopping, design, and prep) *RUSH ORDERS: Rush orders may be accepted depending on availability. A rush fee may apply. *CANCELLATIONS AND REFUNDS: Changes allowed up to 48 hours before pickup or delivery Cancel 48+ hrs ahead = 80% refund (if paid in full) Cancel within 48 hrs = 50% refund In progress = no refund Example: For a $100 order: Cancel 3+ days out = $80 refund Cancel <48 hrs = $50 refund Already in progress = $0 refund *DELIVERY AND SETUP: Free delivery within 5 miles of Inver Grove Heights, MN $1.50 per mile after that (one way) Setup available at $35/hour + decor costs (quoted) *LATE PICKUP: Orders not picked up within 30 minutes of agreed time may incur a late fee or require rescheduling. *PACKAGING: Individual wrapping available upon request for an extra charge. *ORDER CONFIRMATION: Orders are only confirmed after a verbal “yes” and a follow-up text with invoice info. Inquiries or messages do not confirm your order. *CHOCOLATE AND EDIBLE IMAGE NOTICE: We use premium Merckens compound chocolate — smooth and rich. Some designs use edible image sheets or colored cocoa butter — 100% edible, but not stickers. *COTTAGE FOOD LAW NOTICE: Most treats are made in a home kitchen not inspected by the Department of Health, as allowed under MN Cottage Food Law. Some items may be made in a licensed commercial kitchen. *HANDLING AND RESPONSIBLY: Once picked up or delivered, Delightfully Jai’s is not responsible for heat damage, melting, shifting, or mishandling. *TREAT CARE TIPS: •Keep cool and away from sunlight •Refrigerate fruit, cream, or dairy items if not served within 2 hours •Don’t freeze unless advised •Transport flat and stable — no laps or tilted boxes *PHOTOS AND PROMOTION: Photos of completed orders may be used on social media. Let me know if you'd prefer your treats not be posted. *ALLERGY NOTICE: Treats may contain or come in contact with nuts, dairy, soy, wheat, and other allergens. Always share allergy info when ordering.