Schedule a pickup, place your laundry outside your door, and we handle the rest. Curb Captain picks up your laundry, washes, dries, and neatly folds it, then returns it fresh and ready to put away.
2. What areas do you service?
Curb Captain currently services select areas in the Cincinnati region. If you’re unsure whether you’re in our pickup zone, just send us a message and we’ll let you know.
3. How do I schedule a pickup?
You can search Curb Captain online to schedule your pickup, or simply send us a message with the date you’d like service and your address. Once we confirm availability, we’ll send you an invoice to secure your spot.
4. How long does the laundry service take?
Most orders are completed within 24–48 hours, depending on the size of your order and scheduling availability.
5. Do I need to be home for pickup or delivery?
Nope! Just leave your laundry in the designated pickup spot and we’ll take care of it.
6. How much does the service cost?
Our standard service includes up to 2 standard-sized laundry bags for a flat rate of $95.
If you have more than two bags, each additional bag is charged at a fixed rate of $35 per bag.
To make things easy, we ask customers to submit how many bags they have before pickup so we can invoice correctly and avoid surprises.
7. Are there any hidden fees?
No hidden fees. What you see is what you pay.
8. What detergent do you use? Can I request a specific one?
We use high-quality detergent for fresh, clean results. If you prefer a specific detergent or have sensitivities, just let us know and we’ll accommodate whenever possible.
9. Do you separate lights and darks?
Due to the high volume of laundry we process, we do not automatically separate lights and darks. If you would like your items separated, please let us know in advance.
Separation requests may include an additional fee because it requires extra washers and additional processing time. We also cannot guarantee this service unless it is requested and paid for ahead of time.
10. Can you wash delicate items or special fabrics?
Yes. Just place delicate items in a bag and leave a note so we know how you’d like them handled.
11. What should I put my laundry in for pickup?
You can place your laundry in a laundry bag, basket, or trash bag for pickup.
12. What happens if something gets damaged or lost?
While we take every precaution to care for your laundry, if something happens we’ll work with you to resolve the situation fairly.
13. Do you wash each customer’s laundry separately?
Absolutely. Every customer’s laundry is washed separately to keep everything clean and sanitary.
14. Why should I choose Curb Captain instead of a laundromat?
Because your time is valuable. Instead of spending hours doing laundry, let Curb Captain handle it while you focus on what matters most.
