1. How do I place an order? All orders must be placed through my Baksey website. Just select what you want, quantity, flavor(s), and your needed date at checkout. 2. How far in advance do I need to order? I ask for at least 48-72 hours notice for all orders since everything is baked fresh to order. For bulk orders (3+ loaves or 2+ dozen rolls / cookie boxes) please give me 4-5 days notice. 3. What are your flavors? Banana Bread (Large Loaf): Original, Toasted Pecan, Cinnamon Swirl Cinnamon Rolls: Original Cookies: 3.5oz bakery-style - you pick the flavor at checkout 4. Do you offer bulk discounts? Yes! • Cinnamon Rolls: $48/dozen, or $36/dozen when you order 2+ dozen • Banana Bread: $12/loaf, or $10/loaf when you order 3+ loaves • Cookies: $48 for a 24-count bakery box (3.5oz each) 5. Do you offer pickup or delivery? Pickup is available in my area. Local delivery may be available for an extra fee depending on distance and order size. Please e-mail me or leave any delivery questions in the questions / notes section at checkout and I’ll get back to you. 6. How should I store my baked goods? Banana bread and cinnamon rolls are best within 2-3 days at room temperature in an airtight container, or freeze up to 2 months. Cookies are best no longer than 3 days after pickup day for the best taste and texture, or freeze up to 3 months. I include storage instructions with every order. 7. Do you accommodate allergies? All items are baked in a home kitchen that handles nuts, dairy, eggs, wheat, and soy. I cannot guarantee allergen-free. Please e-mail me or note any allergies in the checkout notes before ordering. 8. Do you take custom orders? Yes! That’s what I do best. If you have an idea for a party, office event, shower, or holiday, please e-mail me or leave the details in the notes at checkout and we can build a custom box together. 9. What forms of payment do you take? I accept Cash App, Venmo, Zelle, Apple Pay, PayPal, credit card, and cash. A deposit is required for all bulk orders. A deposit is also required when making cash payments to secure your order date. 10. What is your cancellation policy? Cancellations a week prior to pickup = full refund. Less than 72 hours before pickup = 50% refund since ingredients have already been purchased and prep is already started.