*How do I place an order?
Orders can be placed through our website or by direct inquiry. Orders are confirmed once the required payment is received.
*Do you require a deposit?
Yes. A 50% non-refundable deposit is required to secure your order. The remaining balance is due one day before pickup or delivery.
*What payment methods do you accept?
We accept electronic payments. Payment details will be provided on your invoice.
*How far in advance should I place my order?
We recommend placing orders at least 3–5 days in advance. Large or custom orders may require additional notice and are subject to availability.
*Do you offer custom orders?
Yes, select items can be customized. Custom requests may affect pricing and availability.
*Do you offer delivery?
Delivery is available for an additional fee based on distance. Pickup details will be provided once your order is confirmed.
*What is your cancellation policy?
Deposits are non-refundable. Cancellations must be communicated as soon as possible. Same-day cancellations are not eligible for refunds.
*How should desserts be stored?
Storage instructions are provided with your order. Proper storage is required to maintain freshness and quality.
*Do you accommodate allergies or dietary restrictions?
While we do our best to accommodate requests, all desserts are prepared in a kitchen that may contain common allergens. We cannot guarantee allergen-free items.
*Where are you located?
Crumb & Oven is based in Gwinnett County, Georgia, serving surrounding areas.