Charlevoix, Michigan

Crafts & Confections

Charlevoix, Michigan

About

Just a toddler mom with a business! I love baking and making others happy through my food and other products!

Capabilities & Pricing

Pricing varies on size and design of the cookie

50% deposit due when booking

Remaining amount is due 2 weeks before pickup

Policies

Order Minimum
$15
Typical Deposit
50%
Typical Lead Time
2 weeks

Policies

DEPOSITS, PAYMENTS & TAXES

1. The date of the event is

considered "booked" upon receipt

of a non-refundable deposit

equaling 50% of the total value of

the custom order.

2. The final payment is due 14 days

prior to delivery date.

3. If the Client fails to make

payments, Crafts & Confections will cease

work, the order will be cancelled,

and no refund will be given.

4. If you miss your final payment, there is a 25% fee to rebook.

5.Clients are responsible for all

taxes (included in cost of goods)

LIABILITY

1. Crafts & Confections is not responsible for

bodily injury, property or

consequential damage, which

may result from products/services

provided.

2. Crafts & Confections is not responsible for

any damage to the

goods/services provided caused

by anyone NOT employed by

Crafts & Confections.

CHANGES TO ORDER

1. Any changes must be submitted

prior to final payment. Any

changes made afterwards may

be incorporated at the discretion

of Crafts & Confections .

2. There will be no changes allowed

14 days prior to the event.

ALLERGY & DIETARY WARNINGS

1. Crafts & Confection’s products contain,

and/or are made in a kitchen

which also processes: Wheat,

eggs, dairy, soy, and nuts. We are

unable to serve those with severe

food allergies at this time. Unless specified for a gluten free order the kitchen is sanitized and the order will be separated from other orders with allergens.

2. The Client is responsible for

pointing out to guests' potential

allergy hazards, and Crafts & confections will

communicate ability to

accommodate restrictions.

CONTENT

1. Crafts & Confections reserves the right to use

all photographs, video, other

content of the custom order for

advertising purposes unless

otherwise requested and agreed

upon mutually.

ARTISTIC LICENSE

I can make adjustments to your designs, as needed to ensure you end up happy with your order!

It will always be the closest representation of what we agreed on.

COLOR MATCHING

Please provide me with a swatch. I will get as close as possible, within three shades (darker or lighter)

Sometimes darker shades stain due to a more saturated color

REFUND POLICY

1. Any issue with taste or structure must be addressed 24 hours after receiving baked goods.

2. They must be returned (it can be cut) for refund consideration.

3. Refunds can ONLY be initiated by the person who purchased the item

4. You or your representative must look at the baked goods ordered upon pickup or delivery. If you are unsatisfied, it must be addressed at this time. If your concerns are not shared during that process a refund will not be provided.

5. I am only responsible for baked goods while they are in my custody and I will advise for the best ways to deliver the items. But once they leave my possession I am no longer responsible for what happens.

6. All cakes and cupcakes are refrigerated upon completion. I recommend allotting 1-2 hours to allow it to come to room temperature before serving.

No refunds will be given if you serve a cold cake

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