How much of a notice is required to book with you?
I typically prefer a 2+ week notice for all custom orders.
For large orders (servings 40+ people), I prefer a 4 week notice.
For non customized items such as drop cookies or cheesecake shooters, I prefer at least a 72 hour notice.
If I can accommodate your order request with less than the preferred notice timeframe, your order may be subject to a Rush fee.
How do I store my cake after I pick it up?
Your cake should be kept in a refrigerator until 1-2 hours before cutting/serving it.
Is my 50% booking deposit refundable?
Your 50% deposit required to secure your order is non-refundable.
I found a photo of a cake I like, can you replicate it exactly?
While I love customers who come prepared with what they want to order, each baker is different including their own styles and skills. I prefer to use a photo as inspiration as I am typically using different size cakes and materials than what the photo shows. I will however, work with you to come up with a design that you will love!
Can you match my color(s)?
I do not guarantee exact color matches, but I will work hard to create a color that closely resembles the colors you provide. Please understand that colors often look somewhat different when printed from an e-mailed/texted photograph.
What if I need to cancel my order?
If only the deposit was paid, you loose it as all deposits are required to book with Copper Clove and are non-refundable.
If you have paid in full and cancel your order 7+ days before your scheduled pick up/delivery date, you will receive a 100% store credit.
If you have paid in full and cancel 4-6 days before your pick up/delivery date, you will receive a 50% store credit.
If you have paid in full and cancel your order with 3 or less days before your pick up/delivery date, you will loose 100% of all monies paid.
Do you sell extras or have a menu of ready-to-go items?
Yes! I sometimes offer extras and read-to-go items on The Last Crumb section on my website. Follow me on Instagram (@copperclovebakery) or check the website for the latest drops and flash sales.
Do you offer tastings for cakes?
Yes! Cake tastings are available by request for weddings and large events. Contact me to schedule and learn more about flavor options and pricing.
I am a licensed home bakery operating in Mesa, AZ. Since I’m a home-based business, my address is shared after your order is confirmed for pickup.
Do you offer delivery?
I offer local pickup & delivery. Delivery is be available for an additional fee—please inquire when placing your order.
How do I place an order?
You can place an order through my Instagram DMs (@copperclovebakery), website form, phone/text (4805704929), or email (copperclovebakery@gmail.com). For custom orders, please contact me at least 2 weeks in advance to ensure availability.
Can I customize my order?
Absolutely! Whether it’s colors, themes, or flavors—I love making your vision come to life. Just let me know what you’re dreaming up!
