Custom orders require at least 1-2 weeks notice prior to your desired pick-up date. A 50% deposit is due once I have confirmed your order. The deposit is non-refundable within one week of your requested order pick-up date. Credit card payments are handled through Stripe, a secured payment system. A 3.9% non-refundable service fee will apply in order to process credit card payments. Once picked up, customer is responsible for any damage to cookies. If a refund is requested. Cookies must to be returned. If you have any food related allergy, please consume at your own risk. This product is home produced and processed and the production area has not been inspected by the State Department of Health.