A custom cake is any type of cake that goes above and beyond the call of regular cake work. This can include handmade fondant pieces, flowers, or attention to detail that is a little bit extra than a traditional style birthday cake. Tiered cakes and wedding cakes are also considered custom. Adding deliveries to orders also is dependent on availability, so we also consider deliveries "custom".

All of our custom cakes are priced out on an individual basis, so we will work with you to figure out exactly what will work for your guest count and budget. Generally, the cost of a custom cake starts with the size, cake flavors, and design work. From there, labor hours are factored in as well.

Custom cake work takes time, and unfortunately there's only so much of that to go around! We ask for a MINIMUM of 10 to 14 DAYS notice for custom cake work, depending on the level of customization you're looking for. 14 days notice means that your order has been placed, priced, and your deposit has been received 14 days before your order is needed. Failure to plan on your part, does not constitute an emergency on our part! If we are already booked up for a weekend, we will let you know. We often can, and do, accommodate last minute requests, but it cannot be guaranteed if you are not within the proper time frame, especially during wedding season (April-October).

When we accept your custom cake order, there is a lot that goes into making sure your order gets completed on time. From ordering materials, to hand-making pieces, and even turning down other orders to ensure your order is completed to the highest standard. A deposit will let us know you're serious about placing your order, and allow us to get the ball rolling to completing your order. Deposits are NON-REFUNDABLE, because the deposit will reserve your event date and labor hours. Deposits are 50% of the total of the custom order. ORDERS ARE NOT CONFIRMED UNTIL THE INITIAL DEPOSIT IS PAID.

Cake consultations and tastings are available for weddings only. We typically book cake tastings during the week, as weekends can be a bit busy around the shop. However, if your schedule only allows weekend availability we will make every effort to find time to meet with you based on the availability in our schedule. The cupcakes in our shop are the same cake recipes we use for our cakes, and they are available for purchase all the time!

Yes! Delivery available, based on availability, for orders over $200, and for weddings. We strongly encourage large cakes and specialty cakes be delivered to your event location to ensure there's no issues with transportation. We figure out the delivery cost for you once you provide your location and time. If you want to pick the cake up yourself, we have you sign your order form which states that you assume all responsibility for your cake once it leaves our shop. We cannot be responsible for cakes once they leave our shop, as we do offer a delivery service which guarantees a perfect cake to arrive at its location.

Our current response time is 48-72 hours, except for on weekends, where we do not respond to messages. We are a small shop with a limited amount of bakers and one cake decorator, so on the weekends it is next to impossible to get to emails on top of the custom cake work we do. We try to focus all of our attention to our custom work, so just remember, when it takes a slower amount of time to hear back on the weekend, we are dedicating ourselves to our work, just like we will when we are making your order!