We work from our home kitchen in Ocean Grove. Our kitchen is registered as a commercial kitchen with the City of Greater Geelong and subject to all the rules, regulations and inspections of any commercial kitchen.
What is your ordering process?
When you place an order, we will provide you with a quote.
Upon accepting the quote we will send out an invoice.
You will have 24 hours to pay a 50% deposit to keep your date.
Final payment is due one week before pickup or delivery.
How far in advance do I need to order?
Our typical lead time is 1 week however depending on the complexity and requirements of custom cakes it is best to order at least 4 weeks prior.
I will do my best to accommodate you.
Do you deliver?
Yes, delivery is free in the vicinity of Ocean Grove and Barwon Heads. There is an additional fee for delivery to surrounding suburbs, which will be provided on your quote.
How can I pay for my order?
You can pay by EFT, Cash or direct deposit.
Credit card payments will incur a 1.6% credit card surcharge.
Can my order be posted?
Cookies can absolutely be posted anywhere in Australia 🇦🇺
However, all other products must be picked up or delivered.
Can my order be posted?
Cookies can absolutely be posted anywhere in Australia 🇦🇺
However, all other products must be picked up or delivered.
Do you make gluten free products?
Our Chocolate Mud Cake can absolutely be made gluten free. A small additional cost will apply due to the higher cost of gluten-free flour.
While every care is taken to prepare gluten-free cakes and avoid cross-contamination, we cannot guarantee that the cake will be completely free from all traces of gluten, as it is made in a kitchen that also handles gluten-containing ingredients.
How should I transport my cake or cupcakes?
Cakes and cupcakes should be transported on a flat surface, ideally on the floor of the car or in the boot, not on a seat. Make sure they are kept cool and out of direct sunlight. Drive carefully, avoiding sudden braking or sharp turns.
🌞Hot weather note:
In warm or hot conditions, ensure your vehicle is air-conditioned before placing the cake inside. Avoid leaving the cake in a parked car at any time. We recommend going directly to the event location and refrigerating the cake as soon as possible if advised.
Cupcakes should remain in their box until ready to display or serve.
Note: cakes are best served at room temperature and should be taken out of the fridge at least half an hour before serving.
How should I transport my cake or cupcakes?
Cakes and cupcakes should be transported on a flat surface, ideally on the floor of the car or in the boot, not on a seat. Make sure they are kept cool and out of direct sunlight. Drive carefully, avoiding sudden braking or sharp turns.
🌞Hot weather note:
In warm or hot conditions, ensure your vehicle is air-conditioned before placing the cake inside. Avoid leaving the cake in a parked car at any time. We recommend going directly to the event location and refrigerating the cake as soon as possible if advised.
Cupcakes should remain in their box until ready to display or serve.
Note: cakes are best served at room temperature and should be taken out of the fridge at least half an hour before serving.
Can you do any other types of muffins or cupcakes?
Yes we can.
Just reach out and ask if you are after something more specific, eg for a kids party.
We will do our best to accommodate your request.