Delivery orders must be paid prior to delivery by the date listed on the client’s invoice. Crager’s Sweet Creations will not make or release any product that has a balance owed.
Delivery fees are calculated by time and distance. Check your invoice BEFORE PAYMENT, to ensure the correct delivery address is reflected.
Crager’s Sweet Creations will deliver to the event venue at the time agreed upon by the client. If the client needs to change the delivery time or venue, this must be explained to Crager’s Sweet Creations one week prior to ensure the adjustment can be made. An additional fee may be incurred at the client’s expense.
At times, multiple clients will request the same delivery time. To ensure all parties receive their order before their event, Crager’s Sweet Creations may ask to deliver your order 24-48 hours before the event date.
If the Client does not wish to accept the product upon delivery there will be no refund given, unless the cake is completely damaged by Crager’s Sweet Creations.
The Client assumes all responsibility for any damage to the cake once the cake leaves Crager’s Sweet Creations possession. Crager’s Sweet Creations assumes no responsibility for damages incurred during self-pickup or after delivery.
Delivery Window:
Saturday and Sunday - 11:30AM - 4:00PM
Delivery Types:
Where available, clients may choose the type of delivery provided. Delivery with setup will incur a higher fee.
Handoff Delivery: Crager’s Sweet Creations will meet the client at their door or event table for product handoff. Client will be responsible for unboxing and displaying their own order. Client will be required to sign for order.
Delivery with Setup: Crager’s Sweet Creations will bring your order to your event table and setup. Large orders such as weddings, quinceanera, etc. cakes will automatically include delivery with setup. Please make sure your displays and tables are ready for your order. If in the event, your table is not set up and Crager’s Sweet Creations cannot setup, a refund will not be provided.
It is recommended that orders are delivered at least 1-2 hours before larger events.
Boxes will be provided for leftovers and has further instructions for serving.