Due to all our cakes being custom made and fresh to order, we recommend placing your order at least 1 week in advance to secure your date. Rush orders may be accepted depending on availability.

Yes. A 50% non-refundable deposit is required to secure your order. The remaining balance is due 1 day before pickup.

Currently, we are pickup-only. Many people order Ubers to pick up the cake in the case that they can’t. Please check policies & terms for more info.

Our cakes are made fresh and stay delicious for 2-3 days when stored in the refrigerator. This means if you need a cake for Saturday, you can pickup on Thursday and it would still be good to eat! For the best flavor, take our 30-40 minutes before to allow them to reach room temperature before serving.

CAPIROSA DESSERTS – POLICIES & TERMS By placing an order with Capirosa Desserts, you acknowledge and agree to the following Terms & Conditions. These policies are designed to protect our time, labor, and resources, as all items are custom-made to client specifications. All terms are final and non-negotiable. ⸻ Order Confirmation & Payment Policy An order is only confirmed once the required 50% non-refundable retainer has been paid and the order form has been submitted. If the form is not completed, your order will not be scheduled or started. The remaining balance must be paid in full no later than 1 calendar day prior to the scheduled pickup. If the balance is not received on time, the order will be canceled without refund, and no product will be made. ⸻ Rush Orders Orders placed less than 7 days in advance require full payment upfront, which is non-refundable under any circumstances. A rush fee of up to $30 may apply based on design complexity. Rush orders are accepted at our discretion and subject to availability. Rush fees are not waivable. ⸻ Order Transfers Requests to transfer an order to a different date must be submitted at least 48 hours in advance of the original pickup time. Transfers are not guaranteed and depend on availability. If a transfer is not possible, a store credit may be issued at our discretion, valid for 60 days. Store credits are issued in writing and must be acknowledged by the client. Credits must be used toward an order of equal or greater value. No refunds will be issued under any circumstances. ⸻ Late Pick-Up / No-Show & Third-Party Pickup Policy It is the client’s responsibility to pick up the order at the scheduled time. If the client sends a third party (e.g. friend, family member, or delivery service), that individual is considered an authorized representative of the client. Once the order is handed over to the designated pickup person, Capirosa Desserts is no longer liable for the condition or delivery of the item. Orders not picked up at the scheduled time will be held for 24 hours, after which they are considered abandoned, with no refund or credit issued. ⸻ Cancellation / Refund Policy • No cancellations or refunds are allowed for orders placed less than 7 days in advance. • All payments—including deposits and final balances—are non-refundable and non-transferable. • Once the order is picked up, it is considered accepted in full, with no returns, exchanges, or refunds under any circumstances. ⸻ Credit Card Payments & Chargeback Policy Payments made through Bakesy or any approved platform are final. By submitting payment, you confirm that: • All details—including design, flavor, and customization—have been reviewed and approved prior to production. • No changes are allowed once production has begun. • Any chargeback filed will be treated as attempted fraud. Capirosa Desserts will dispute all chargebacks and pursue legal remedies to recover funds and associated costs. ⸻ Design Approval & Disclaimer Designs are created based on approved specifications. While we strive to match the design as closely as possible, variations may occur due to the handmade nature of our work. By ordering, you accept these natural variations and release Capirosa Desserts from liability regarding minor design differences. ⸻ Liability Disclaimer Once an order has left our possession, Capirosa Desserts is not responsible for any damage, delay, or mishandling, whether by the client or an authorized pickup person. Detailed transport and storage instructions will be provided at pickup. ⸻ Allergy Disclaimer All products are made in a home kitchen that handles common allergens such as dairy, eggs, nuts, gluten, and soy. While precautions are taken, cross-contamination is possible, and we cannot guarantee an allergen-free product. By ordering, you acknowledge and accept this risk and release Capirosa Desserts from any liability related to allergic reactions.