Q: Do you take a deposit? A: once your order is confirmed you will then have 24hrs to pay deposit Q: Are deposits refundable? A: Deposits are non refundable! If something comes up you can move your date to another date that works for you Q: Can you make it the exact same way as a inspiration picture A: No i can not because i did not make that order originally! Q: Can i mix and match the options on the packages A: No the packages are finalized already and updates on packages will be updated as they become available Q: Will the treats be individually packaged? A: Yes if you choose that option for an additional charge. All packages will come in a treat box! Q: what is the time frame to order treats? A: I ask to have your orders in no later then a week that you need it done