Cake & Shake

With passion and precision, I create delectable baked goods that cater to all budgets and special events.

(Price varies on design complexity)

All custom orders require a minimum of one week's advance notice prior to the scheduled pick-up date. Full payment is due one week before the pick-up date.

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We always put in our best efforts to make sure that your order is decorated to the specification on your written order form. Upon pick-up of your cake, adjustments can usually be made for an additional charge if it was not stated on your original order.

Every order is hand-made. Decorative finishes are done by hand and are subject to the artistic interpretation of our expert cake decorators. You may provide us with a photograph for inspiration and duplication; however, we make no claims for exact duplication of the work done by other cake decorators.

Order Cancellations:

Less than 7 days prior to pick-up or delivery date, no refunds will be given, and the total amount of the order will be due.

Cake & Shake understands that plans change and we will gladly assist you in making changes to your order date and time whenever possible. 
We accept changes (flavors, fillings and some designs) for your order with 7 days notice before delivery or pick up date. This does not apply for wedding and groom's cakes or last minute orders placed within less than 48 hours or cakes with intricate designs. This is because for some designs our team may need more than 10 days in advance to start working on the decoration of your cake.

All changes must be handled and confirmed directly with a staff member of Cake & Shake.

We only give refunds in accordance with the refund policies stated below:

We take pride in all of our products. If you are unhappy with your order and/or purchase when picking up or within 24 hours of pick-up, working days, immediately notify us of your concern and return your complete order to us.

No refunds are given on any orders unless the complete order is returned. NO CASH refunds, ONLY store credit. Cake & Shake is not responsible for orders once they leave our premises. We are not responsible for any damage occurring to the cake during transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store your cake upon pick up. If you do not receive these instructions, please ask our team. Keep in mind that cakes are very fragile and damages can happen if not handled properly, such as cracks, smudges, melted frosting, etc.

Full refunds requested after the cake has been accepted and picked up will not be honored. You may qualify for a partial refund in the form of a store credit if the product is brought back and the quality of the cake is determined to not meet our standards. Cakes must be brought back to us within a timely manner, preferably within 24 hours of pick up - please message or email us promptly to let us know of the issue. Quality determination is solely at the discretion of Cake & Shake. Please understand that we cannot issue refunds for cakes that have already been eaten.

Store credits of any kind will not be issued to customers who do not contact us within 48 hours. Special orders that are not picked up will NOT be refunded.

Cake & Shake reserves the right to use pictures of any cake created by Cake & Shake in any way it deems fit, including, but not limited to, postings on social media and advertisement.

Email: CakeShakeChris@gmail.com