Usually it’s tough for us to complete a same day order but if you’ll like to see if we have availability just shoot us a text (667-217-6950) and we’ll let you know our availability.
Are your products gluten free?
Sorry no, we aren’t equipped to make products that are gluten free yet.
Can I get a refund if I’m unsatisfied ?
Sorry no, while it’s unfortunate that our baked goods didn’t meet your expectations we are unable to process refunds.
When will I be able to pick up my order ?
When you check out we ask that you select a time that works for you and between that 30 minute slot you can arrive anytime and we’ll bring your order out.
Where are you located ?
We are located in Baltimore, MD the location will be provided once you check out.
Do you offer delivery ?
Yes we do but it cost extra, it will be an extra $8.00 if you’re within city limits and $12 anywhere else it would have to be paid before delivery and can be paid VIA Zelle, Apple Pay, or Venmo.
Are your products nut free ?
Yes ! The owner has a nut allergy so it’s difficult for her to bake products with nuts.
How can I contact you if I have a question ?
We can be reached by
- Text - 667-217-6950
- Email - sugarshack15@icloud.com
- Social Media - Direct Messaging
How long does my cookies stay fresh for ?
We recommend leaving them packaged until you’re ready to eat them. Once opened if you notice they are hardening up pop them in the microwave for 10-20 seconds to soften them back up !!
Can I choose the icing I would like for my cake variety box?
We wish we could offer everyone their choice of icing but at the moment we use cream cheese icing.
Do you offer catering services ?
Of course !! If you’re in need of catering please use our email and reach out with the following information..
- date
- location
- number of guest
- treats requested
Sugarshack15@icloud.com
Please give us 24-48 hours to reply to your email.
