Q: What makes your cookies different? Our cookies are handcrafted, bakery-style, and made with high-quality ingredients like brown butter, vanilla bean paste, and nostalgic mix-ins. Each cookie is thick, soft in the center, crisp on the edges, and packed with Bratt energy! ⸻ Q: How big are your cookies? Each cookie is approximately 45 grams—about the size of your palm with a bakery-style thickness. They’re perfect for satisfying your sweet tooth or gifting to someone special. ⸻ Q: Do you deliver? At this time, we offer local pickup and pop-up event sales only. Delivery may become available in the future. ⸻ Q: Where are you located? We are based in [insert your city or metro area]. Pickup address and instructions will be provided after you place your order. ⸻ Q: Can I choose my cookie flavors in a box? Yes! You can mix and match any available flavors when ordering a box of 4, 6, 8, or 12. ⸻ Q: Are your cookies nut-free? Some cookies contain peanuts or tree nuts, and all are made in a shared space where allergens are present. We do not guarantee cross-contamination has not occurred. ⸻ Q: Do you take custom orders? We don’t offer custom designs at this time, but we do release limited-edition flavor drops and party box options for special occasions. ⸻ Q: How long do the cookies stay fresh? Cookies are best enjoyed within 3–5 days at room temperature. For longer storage, freeze in an airtight container for up to 2 months—just warm slightly before enjoying. ⸻ Q: Do you accept refunds or exchanges? All sales are final due to the perishable nature of our products. However, if there’s an issue with your order, please reach out within 24 hours so we can make it right.