I am located on the east side of Chicago in the south shore area. The exact address for pickup will be provided once your invoice has been paid.
Do you offer shipping?
I currently do not ship my products, but I do plan to offer shipping in the near future. Please follow me on my social media pages so you don’t miss the announcement. @breathlesstreats on Instagram and BreathlessTreats on Facebook.
Do you deliver?
Yes! I deliver to all parts of Chicago and surrounding suburbs for an additional fee which is dependent upon location.
How soon in advance do I need to place an order?
Unless otherwise stated by me for a special sale, all orders need to be placed at least 2 weeks in advance. Any orders that are placed with less than a 2 week notice will accrue a $50 rush fee.
Do I have to pay a deposit?
Yes! All orders require a 50% nonrefundable deposit that can be paid via an invoice to secure your order.
How long do I have to pay my deposit?
Once you receive your invoice you have 48 hours to pay your deposit or your full balance, depending on your order request, before it is cancelled.
When is my order balance due?
The balance for all orders is due 1 week before your pickup/delivery date. You have 24 hours to pay your invoice before your order is cancelled and your deposit is forfeited. Please remember, all deposits are nonrefundable.
Do you offer event set ups?
Absolutely! If you are interested in booking me to come to your event venue and set up, please mention this in the notes of your order. Event set up also requires an additional fee, you do not have to pay a delivery fee if you need setup services.
What if my event is canceled, am I able to receive my deposit back?
I understand things happen but unfortunately all deposits are nonrefundable however they are transferable and your deposit can be saved for a future order up to 6 months out.
Do you offer samples?
I do offer samples to sample flavors before committing to large orders for a fee.
How long does it take for my order inquiry to be replied to?
My contact hours are between 10AM-7PM. I ask that you allow at least 24-48 hours before receiving a response, not including weekends.
How can I get in contact with you if I have additional questions or concerns before or after placing my order?
Click the contact button on my homepage if you have any further questions or concerns that can not be addressed via my website.
Do you offer sales?
Yes I do have sales sometimes and they are always posted on my social media pages. Please be sure to follow me to stay up to date on all my offerings. @breathlesstreats on Instagram and BreathlessTreats on Facebook.
I don’t like what I ordered, do you offer refunds?
