To place an order for your event, please contact Bites directly or submit an inquiry through Bakesy with your event details, including the date, time, location, and guest count.
Once your request is received, a custom quote and flavor options will be provided based on your event needs. Availability is limited and dates are reserved on a first-come, first-served basis.
How do I secure my order?
To secure your date a non-refundable retainer is required.
• Standard orders: 50% retainer
• Events & dessert tables: 75% retainer
Your reservation is not confirmed until the retainer is received.
Once your retainer is received, your date will be officially reserved and preparation will begin for your custom dessert experience.
How far in advance should I order?
We recommend booking:
3-5 days in advance for Collections or Curated orders
3–6 weeks in advance for Celebrations. (Events)
Custom flavors may require additional lead time. Rush orders are available for an additional fee.
Can I mix flavors in one order?
Yes! If you’d like a variety of flavors our custom boxes are perfect for that! We offer The Duo & Signature box with different flavors in each. Perfect for gifting or trying something new!
Events offer 2-4 flavor selections depending on your celebration package.
What is the minimum order?
Bites requires a minimum order of 12 dessert shooters for all collection and curated box selections. This ensures each order is handcrafted, fresh, and beautifully prepared.
When is the remaining balance due?
• Standard orders: due at pickup or delivery
• Events & dessert tables: due 7 days before the event date
What is your cancellation policy?
All retainers are non-refundable.
Standard orders cancelled before production begins forfeit the retainer only.
Event orders cancelled within 7 days of the event date require full payment due to reserved time and preparation costs.
How much is delivery?
Delivery fees are based on distance:
• 0–15 miles: $50
• 15–25 miles: $85
• 25–40 miles: $125
• 40–50 miles: $150
Delivery fees are non-refundable once scheduled, as time and logistics are reserved specifically for your order.
Do you deliver?
Bites Luxury Desserts is based in Smyrna, GA and offers delivery throughout the Atlanta metro area to ensure your desserts arrive fresh, secure, and beautifully presented.
The client is responsible for ensuring that someone is available to receive the order at the scheduled delivery address and time. If no one is available upon arrival, additional delivery or redelivery fees may apply.
What about allergens?
Bites desserts may contain or come into contact with common allergens including dairy, eggs, wheat , nuts, and soy. Please inform us of any allergies when placing your order so we can guide you appropriately.
What is the Bespoke flavor design experience ?
Bespoke Flavor Design is our custom dessert experience for weddings, corporate events, and select celebrations where the flavors, presentation, and finishing details are developed specifically for your event.
Rather than beginning exclusively with our Signature Collection, we begin with a conversation about you—your preferences, meaningful flavors, traditions, memories, event aesthetic, and the experience you would like to create for your guests.
How much is the Bespoke Design Reservation?
A $250 Bespoke Design Reservation secures your place in our creative process and begins your private flavor consultation and concept development.
Bespoke Flavor Design is available for events with a minimum total event investment of $750.
How is the $250 reservation applied?
Of your $250 reservation:
$95 is retained as a non-refundable custom flavor development fee. This reflects the consultation, creative development, research, sourcing, testing, and planning devoted specifically to your event.
The remaining $155 is credited toward your final event balance when your bespoke event is booked.
For example, if your final event investment is $1,000, your $155 credit is applied toward that total, leaving $845 toward the remaining event balance.
Is the $250 the total cost of the bespoke event?
No. The $250 is the reservation that begins the Bespoke Flavor Design process.
Your final event investment is determined by the scope of your celebration and may include factors such as dessert quantity, custom flavors, premium ingredients, vessel selection, personalized monograms, specialty garnishes, custom finishing details, display design, and presentation.
Is the Bespoke Design Reservation refundable?
Because bespoke development is created specifically for your celebration, the $250 reservation becomes non-refundable once the design process begins.
What happens after I reserve?
Once your reservation is secured, we begin with your consultation and develop the direction for your bespoke dessert experience. From there, we refine the flavors, presentation, and personalized details before finalizing your event proposal and remaining investment.
Every bespoke experience is created with intention so that the finished desserts do more than complement your celebration—they feel as though they belong to it.