FAQs Here are some common questions and answers about our store and products. **Q: What is THCa?** **A:** THCa stands for Tetrahydrocannabinolic acid. It's a naturally occurring cannabinoid found in raw, unheated cannabis plants. THCa is considered a precursor to THC (tetrahydrocannabinol), the well-known psychoactive compound in cannabis responsible for producing a "high." **Key features of THCa:** - **Non-psychoactive:** In its raw form, THCa does not produce the intoxicating effects associated with cannabis use. - **Converts to THC with heat:** When cannabis is heated through processes like smoking, vaping, or cooking, THCa undergoes a chemical change called decarboxylation and is converted to THC. **Q: Can you provide a certificate of analysis for the herb used?** **A:** Yes, we can! Please reach out if you have any questions. **Q: What is your return policy?** **A:** Since we offer food products, we do not accept returns. However, if there is ever an issue, please contact us! **Q: How old do I need to be to purchase?** **A:** You must be at least 18 or 21 years old to purchase products, depending on your local regulations. We strictly enforce this age requirement and may ask for age verification at checkout. **Q: Where do you ship?** **A:** This depends on the type of product you are purchasing. While the 2018 Farm Bill makes products federally legal, certain states have prohibited them. Here is a breakdown: - **THCa:** This product is not available for shipment to the following states: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, and Vermont. - **CBD and Classic & Fantastic:** We ship to all states! **Q: How long does it take to prepare my order?** **A:** Our aim is to provide a 24-hour turnaround time unless otherwise noted. We gladly accept custom and larger orders with agreed-upon turnaround times! Please reach out for details. **Q: How long does shipping take?** **A:** Shipping times vary depending on your location. Please see our shipping page for more information. **Q: Can I cancel or change my order?** **A:** Please contact us as soon as possible if you need to cancel or make changes to your order. **Q: Can I pick up my order?** **A:** Yes! We offer local pickup in the Hagerstown, Maryland area, and porch pickup is coming soon! **Q: Where do you deliver?** **A:** We deliver up to 6 miles from 21742 for $2. For deliveries up to 25 miles (Frederick area), the delivery fee is $10. **Q: Do I need to refrigerate my products?** **A:** Dairy and frosting-containing products should be refrigerated if not consumed within 8 hours. Other products in the fridge and non-refrigerated items like cookies will remain good at room temperature for up to 5 days. Shipped products will arrive with cold packs during warmer months to keep them cool.