Your date becomes reserved only when 50% of Total booking is received as deposit and terms and conditions are agreed upon. DEPOSIT: There is a 50% of total deposit paid to reserve your date. In the event of cancellation, your deposit is NONREFUNDABLE. FINAL PAYMENT: Total contract price is due 2 DAYS prior to your wedding/event date. The cake/treats will not be made if final payment has not been received. CAKE CHANGES: Changes to your cakes size, treats, description, flavors, etc. will be accepted until 1 week prior to the event date. After that lockout date we cannot accept any changes. Changes will affect the price of the cake. DELIVERY & SETUP: We charge $15.00 delivery and setup for all cakes in the city of Kissimmee (5 miles Away). If you need delivery outside of 5 mile radius the fee is $1.25 per mile, on top of the 15$ set up fee CANCELLATION POLICY: In the event of cancellation ,deposit will not be refunded . In the event that something occurs to affect your scheduled event date ,please contact us to discuss options. ORNAMENTS/ TOPPERS: Ornaments can be brought to me minimum 3 days before your event. Topping cake with ornaments that are too heavy or not secured properly may cause damage to your cake. If any party, other than us , adds to a cake, we are not responsible for damage to the ornament or to the cake. PICKING UP YOUR CAKE: Picking up your cake is a great way to save money. If you choose to pick up your cake you should make sure that you have a clean, flat surface to set cake on while driving. Vans, sport utility and any vehicle that the back seat folds in so the air conditioning can make it to the trunk are the best for traveling. If you are in a car, the floor is generally safer than the seat. Once you leave with the cake/treats it is no longer the responsibility of Barbie’s Sweets OUR GUARANTEE: Barbie’s Sweets promises you the best products and service. It is our wish we can be an important part of your special day. It is always our goal to more than satisfy you… we want to create the cake/Treats of your dreams!