Fill out the order form with your requested items. Once submitted, please allow up to 2 hours to receive an invoice via email or text. Invoices are sent manually to ensure order accuracy.
Once you receive your invoice with the final cost, please send your payment to one of the following payment method we provide (Zelle, PayPal, CashApp or Apple Pay)
How will I know the total cost?
The invoice you receive will reflect the full total, including all applicable taxes. No additional tax will be added after the invoice is issued.
How do I pay for my order?
Payment must be made using one of the approved methods listed on the order form. When sending your payment, in the order notes please include:
• The full name used on the order form
• Your Order ID (this number can be found at the end of filling out this orders form- on the top of the confirmation page)
When is my order confirmed?
Your order is not confirmed or prepared until payment is received. Once payment is verified, you will receive a confirmation email, and you can then schedule pickup or delivery via our calendly link.
👇🏽Please check out our availability for pickup or delivery for the desired day before placing your order to ensure a successful ordering process:
Link: https://calendly.com/bnfbymisa?lid=ygjvde2x51fh&utm_medium=email&utm_source=braze&utm_campaign=2024Q4-NUR-TRIAL-ONB-ALL_ROLES-EN-Pers_Core_Onboarding&utm_content=user_url_text
What happens if I don’t pay right away?
• Orders must be paid with a 75% deposit or in full the same day the order form is submitted, no later than 11:59 PM, to avoid cancellation.
• Phone orders are not confirmed until payment is received and verified.
• Unpaid invoices will result in automatic order cancellation. To order again , you will have to fill out the form & follow through with the same process.
How does delivery work?
Delivery is available within a 10-mile radius of our RFP location and a 5-mile radius of our Parsippany location.
• The first 2 miles are included; any distance beyond 2 miles is $1.40 per mile (one-way).
• Delivery fees are calculated based on your address and added to your invoice.
• Deliveries are completed within a scheduled time window. Exact times cannot be guaranteed.
How does pickup work?
Pickup: You can pick up your order at either our Ridgefield Park or Parsippany location. Once your payment is received and verified, you’ll be sent a Calendly link to schedule the date and time that works best for you. Upon arrival you will need to sign for delivery & provide a screenshot of the order confirmation page.
Can I order outside of the listed radius?
Delivery is limited to a 10-mile radius of Ridgefield Park and a 5-mile radius of Parsippany. Orders outside these areas cannot be delivered.
What about weekend orders?
• Our store is closed on Saturdays. No deliveries or pickups can be done on Saturdays. Orders submitted on Saturday must have payment completed by 11:59 PM on Sunday to be confirmed.
• Orders not paid by this time will be canceled.
• Pickup or delivery details will be arranged via text after payment is received.
WE DELIVER ON AVAILABLE SUNDAYS!
Can I change or cancel my order?
Orders can only be canceled or changed before payment is received. Once payment is verified, the order is being processed and cannot be modified or refunded.