Q: How far in advance should I place my order? A: We recommend placing your order at least 10-14 days in advance. Larger or custom designs may require more time, so the earlier you book, the better! Q: Do you require a retainer fee? A: Yes! A non-refundable retainer fee is required to secure your order and hold your date. This is a little different from a deposit—while deposits can sometimes be refunded, a retainer fee is a payment that guarantees your spot on our calendar and goes toward the final balance of your order. Q: Do you offer delivery? A: Yes, delivery is available for an additional fee depending on distance. Pickup options are also available, no extra charge. Q: Can you ship my order? A: Of course! We currently ship only Cake Cubes at this time. Please specify at checkout if shipping is required. Q: Will I get a sketch of my cake design before it is made? A: Not always. While we may share a sketch at times, our designs often evolve during the creative process. This means the final product might differ slightly from the sketch, but it will always reflect the style and vision you requested. Q: Can you accommodate allergies or dietary restrictions? A: Please let us know about any allergies when ordering. While we do our best, we are not an allergen-free kitchen. Q: What types of treats do you make? A: We specialize in custom cakes and cupcakes. Q: Do you take last-minute orders? A: Depending on our schedule, we may be able to accommodate rush orders for an additional fee. Q: How do I place an order? A: Orders can be started through our website’s inquiry form or by contacting us directly.