Q: Where are pickups located?
A: Pickup is currently available in:
• Portland
• Hendersonville
• Gallatin
Exact pickup details and time slots will be provided with your order confirmation.
⸻
Q: When do I need to pay?
A: Because all desserts are prepared fresh in small batches and quantities are limited, full payment is required at the time of ordering to reserve your pickup.
Orders begin production once payment is received.
⸻
Q: What payment methods do you accept?
A: We currently accept:
• Credit/Debit Card through Bakesy
• Zelle
• Venmo
• Cash App
• Apple Pay
⸻
Q: Are payments refundable?
A: Due to the made-to-order nature of our desserts, payments are non-refundable.
⸻
Q: How long do macarons stay fresh?
A: Macarons are best enjoyed within 3–5 days refrigerated.
They can also be frozen for later enjoyment.
For the best texture and flavor, allow macarons to sit at room temperature for about 15–20 minutes before eating.
⸻
Q: Are your desserts overly sweet?
A: No — Anka Pastry Co. specializes in balanced European-style desserts made with premium ingredients and refined flavors.
⸻
Q: Do you offer custom orders?
A: Yes! Limited custom orders may be available depending on schedule and availability. Please message in advance for inquiries.
⸻
Q: Do you offer shipping?
A: At this time, orders are available for local pickup only.
⸻
Q: What if I miss my pickup time?
A: Please try to arrive within your selected pickup window so desserts remain fresh and temperature controlled.
If something unexpected comes up, please message as soon as possible.