TERMS & CONDITIONS: Thank you for booking A ll Things Ty! Please read these terms in full. Terms of Service: Please review your invoice, the date, the dessert flavors, fillings, size, design theme/style, and any attachments including inspiration photos. These details note the final decision made between All Things Ty and customer for the order. If, for any reason, you do not agree to any of the details noted in the invoice prior to payment, you are welcome to decline the order by sending an email to allthingsty2020@gmail.com. Orders cancelled after payment has been made are subject to the terms below. Your payment serves as a signature & agreement to these terms. Cancelled, postponed or rescheduled orders: In the event that you need to cancel, postpone or reschedule your order & A ll Things Ty is notified less than 2 weeks in advance, we will honor your deposit and/or full payment made as a dessert credit up to 1 year. Postpone: to put off an event with date unknown. Reschedule: to schedule again with a new time & date set. You are welcome to use your dessert credit for any order placed within 1 year of invoice sent. Rescheduling is subject to A ll Things Ty calendar & availability. Deposits & Final payment: A 50% non-refundable deposit is due within 24 hours of the invoice being sent in order to secure the order date (unless stated otherwise in invoice). Orders will not be confirmed & added to A ll Things Ty until the deposit is paid in order to allow all interested customers a chance to book. Your order will be cancelled and your date may become unavailable in the event your retainer is not received within 24 hours. Final payment for your order is due no later than 48 hours before pickup or delivery. Refunds & Disclaimer: NO REFUNDS. In no event shall A ll Things Ty be required to refund any payment charged for any order. A s noted above, in the event you cancel the order, postpone, or reschedule, a credit will be added to your account to be used on future invoices within 1 year. A ll Things Ty products may contain & come in contact with milk, wheat, nuts, soy & other allergens. If any of your guests have allergies, it is your responsibility to notify them of the risk & any possible allergens. Packaging & Care: A ll Things Ty will notify you of care instructions prior to or during pickup or delivery. Y ou are responsible for providing a level surface & suitable environment for your desserts. We strongly advice against placing your desserts outdoors or in direct sunlight. A ll Things Ty is not responsible for any damages to your order due to outside elements or improper care. Y our desserts will always be packaged appropriately and secure for travel. It is best to place your desserts on a flat surface such as the floor of the car or trunk. Y our desserts should never be placed on the seat of the car. Liability & Changes: A ll Things Ty is not liable for any damage that may arise related to your desserts once your order has been picked up or delivered. It is your responsibility to thoroughly review all details of your order prior to payment. If A ll Things Ty is not notified of any changes to be made prior to submitting final payment, we will assume your agreement and move forward with fulfilling the order according to the invoice details. Lu Meeting: Pickup is NOT available at this time, but I am always able to meet customers. The general meeting locations are: Kroger — 300 S Hamilton Rd, Gahanna OH 43230 Kroger — 3588 Gender Rd, Canal Winchester OH 43110 Kroger — 150 W Sycamore St, Columbus OH 43215 If you are running late, please let me know! Customers will receive a 15 minute grace period at meeting locations. A fter 20 minutes a fee may be applied. Safety: If someone is meeting me other than yourself, please let me know ahead of time. Failure to notify me if someone else is meeting me will result in no order. I will not issue a refund and you will be banned from booking. If you are not able to meet me, delivery fee starts at .75 per mile. Orders that are not delivered / picked up in 24 hours (unless notified) will be resold and you will NOT be refunded. Please leave a valid phone number so I am able to get in contact with you.